About
Highly competent IT Support Specialist and Graphic Designer with 5+ years experience resolving diverse technical issues for government's company. Skilled in hardware/software troubleshooting, network maintenance, user support, and customer service. Adept at learning new technologies and adapting to fast-paced environments.
IT Support.
Tech-savvy IT Support professional with expertise in server deploying and maintenance. Strong understanding of hardware & software, adept at implementing new technologies, and passionate about staying ahead of the curve.
- Identified and proposed a cost-saving computer hardware or software upgrade plan
- Maintained multiple local web-apps on Virtual Machine using VMWare and Proxmox
- Maintained backup and syncronizing process
- Resolved computer hardware and software problems
- Diagnosed and resolved basic network issue
- Diagnosed and resolved basic server issue
- Automated routine tasks with task scheduler or crontab
- Creative graphic designer
Resume
Proven ability to build rapport with diverse users, navigate challenging situations, and exceed expectations.
Experiences
Disc Jockey (DJ) & Music Producer
2002 - 2005
Tropicana Cafe / Studio East / Caesar Palace, Bandung - West Java, ID
Graphic Designer
2005 - 2006
Dago Truth Magazine, Bandung - West Java, ID
IT Support & Net Admin
2006 - 2008
Pemerintah Daerah, Kep. Bangka - Belitong, ID
Owner & Maintainer
2008 - 2013
Reactive Net - Internet Cafe, Banjar - West Java, ID
Professional Experience
IT Support & System / Network Administrator
2013 - 2023
Pengadilan Negeri Bandung, Bandung, ID
Skills
Skilled in diagnosing complex technical issues, implementing effective solutions, and ensuring user satisfaction. Strong analytical and critical thinking skills with a passion for finding innovative solutions.